WhatsApp widget for website
A WhatsApp widget for website lets visitors start a chat from your site. The high-converting version does more than open a blank thread — it connects to a WhatsApp AI chatbot that answers and books.
Click-to-chat vs AI-backed WhatsApp widget
Basic wa.me button
Opens WhatsApp to your number. Useful, but still depends on a human to reply — especially nights and weekends.
AI-backed widget path
Same easy click for visitors, then OpenTulpa answers with your business knowledge, qualifies the lead, and can book the appointment.
How to install a WhatsApp widget for website
Get a WhatsApp Business-ready number
Use a number you can connect to WhatsApp Business Platform. Avoid relying on a personal account for production automation.
Add a clear website launcher
Place a WhatsApp button on high-intent pages (home, services, contact). Pre-fill an optional greeting so visitors know what to ask.
Connect AI replies behind the widget
Route inbound WhatsApp messages to an AI chatbot trained on your services, hours, and policies — not only to a human phone.
Qualify and book inside WhatsApp
Collect service needed, timing, and contact details, then confirm appointments or create a warm handoff for your team.
Test mobile and desktop click paths
Confirm the widget opens the correct chat on iOS, Android, and desktop WhatsApp Web, including after-hours scenarios.
Checklist before you go live
- Greeting message matches your brand tone
- Approved answers for pricing, hours, and services
- Escalation path for complaints and emergencies
- Booking or lead-capture fields your team needs
- Fallback if WhatsApp API is temporarily unavailable
Power the widget with OpenTulpa
Start from the WhatsApp AI Chatbot product page, then add the website launcher so visitors can jump into WhatsApp in one click. Many teams also keep an on-site website chat widget for visitors who prefer not to leave the page.