WhatsApp chat button on website
A WhatsApp chat button on website lets visitors start a conversation in one click. The high-converting version connects that click to a WhatsApp AI chatbot that answers and books — not just a blank thread waiting for you.
Simple button vs AI-backed WhatsApp path
Basic chat button
Opens WhatsApp to your number. Easy for visitors, but still depends on a human to reply — especially nights and weekends.
AI-backed chat button
Same one-click start, then OpenTulpa answers with your business knowledge, qualifies the lead, and can book the appointment.
How to add a WhatsApp chat button on website
Prepare a WhatsApp Business-ready number
Use a number you can connect to WhatsApp Business Platform. Avoid relying on a personal account for production automation.
Add a visible chat button on key pages
Place a floating or inline WhatsApp chat button on website home, services, and contact pages. Pre-fill a short greeting so visitors know what to ask.
Connect AI replies behind the button
Route inbound WhatsApp messages to an AI chatbot trained on your services, hours, and policies — not only to a human phone.
Qualify and book inside WhatsApp
Collect service needed, timing, and contact details, then confirm appointments or create a warm handoff for your team.
Test mobile and desktop click paths
Confirm the button opens the correct chat on iOS, Android, and desktop WhatsApp Web, including after-hours scenarios.
Checklist before you go live
- Button label and icon are obvious on mobile
- Pre-filled greeting matches your brand tone
- Approved answers for pricing, hours, and services
- Escalation path for complaints and emergencies
- Booking or lead-capture fields your team needs
Related WhatsApp install options
Prefer a fuller launcher UI? See WhatsApp widget for website. For the product walkthrough, start with the WhatsApp AI Chatbot.