Facebook Messenger chatbot
A Facebook Messenger chatbot answers Page inbox conversations — from profile messages, click-to-Messenger ads, and comment handoffs — so Messenger leads get a next step after hours.
Messenger chatbot vs Facebook chatbot
Use this page when you specifically need Messenger inbox automation. Use Facebook chatbot for the broader category (including “fb chatbot”). Both should CTA into the same OpenTulpa assistant — do not run two different bots on one Page.
What a Facebook Messenger chatbot should do
- Reply to Messenger inquiries within seconds
- Cover organic inbox plus ads click-to-chat
- Answer services, hours, and pricing with approved language
- Book against live calendar availability when connected
- Escalate sensitive or unusual requests to a human
How to launch a Facebook Messenger chatbot
Enable Messenger on a business Page
Confirm the Page inbox is where customers already message you from the profile, ads, and comments.
Write approved answers and escalation rules
List services, hours, pricing guidance, and policies. Define what the chatbot must never promise.
Connect Messenger with official OAuth
Use Meta Graph API tools. Avoid unofficial scrapers or tools that ask for your Facebook password.
Cover ads and comment-to-inbox entry points
If you run click-to-Messenger ads or comment triggers, those threads should hit the same assistant as organic inbox chats.
Test Messenger scenarios, then go live
Send pricing, availability, and edge-case threads. Fix gaps, then expand coverage.